DEVELOPMENT OF DIGITAL TRANSFORMATION SUPPLY CHAIN MANAGEMENT MATURITY MODEL AT PT PLN NUSANTARA POWER
Keywords:
maturity model, supply chain, power plant, digital transformationAbstract
PT PLN Nusantara Power, a subsidiary of PT PLN, has embarked on a digital transformation journey and implemented an effective organizational structure to support strategic initiatives in 2024. The digital transformation in the Supply Chain Management (SCM) sector began in 2021 with the introduction of E-Procurement. Maturity measurement of E-Procurement usage started in 2022 to encourage its adoption. Although technology has been integrated into SCM processes through supporting applications and Enterprise Resources Planning (ERP), a comprehensive maturity assessment of digital SCM application has not been conducted. In mid-2024, an enabler strategy for organizational effectiveness was applied to SCM processes in power generation units, impacting the uniformity of SCM maturity assessment loads. This research develops a SCM maturity model that includes digital SCM transformation assessment instruments and remaps the maturity model to ensure balanced and collaborative assessment loads. The model features four dimensions consisting of three SCM dimensions and a single dimension specifically for digital transformation, with nine indicators across five maturity levels: Fire Fighting, Stabilizing, Preventing, Optimizing, and Excellence.
Downloads
References
Biswal, J. N., Muduli, K., Satapathy, S., & Yadav, D. K, A TISM based study of SSCM enablers: an Indian coal-fired thermal power plant perspective. International Journal of System Assurance Engineering and Management, 10, 126-141, 2019.
Schumacher, A., Erol, S., & Sihn, W, A maturity model for assessing Industry 4.0 readiness and maturity of manufacturing enterprises. Procedia Cirp, 52, 161-166, 2016.
Westerman, G., Tannou, M., Bonnet, D., Ferraris, P., & McAfee, A. The Digital Advantage: How digital leaders outperform their peers in every industry. MITSloan Management and Capgemini Consulting, MA, 2, 2-23, 2012.
Westerman, G., Bonnet, D., & McAfee, A. Leading digital: Turning technology into business transformation, 2014.
Fitzgerald, M., Kruschwitz, N., Bonnet, D., & Welch, M. Embracing digital technology: A new strategic imperative. MIT sloan management review, 55(2), 1, 2014.
Gong, C., & Ribiere, V. Developing a unified definition of digital transformation. Technovation, 102, 102217, 2021.
Şener, U., Gökalp, E., & Eren, P. E. Towards a maturity model for industry 4.0: A systematic literature review and a model proposal. Industry, 4, 291-303,2018.
Paulk, M. C., Curtis, B., Chrissis, M. B., & Weber, C. V. Capability maturity model, version 1.1. IEEE software, 10(4), 18-27, 1993.
Lasrado, L. A., Vatrapu, R., & Andersen, K. N. Maturity models development in is research: a literature review, 2015.
Raber, D., R. Winter and F. Wortmann. "Using Quantitative Analyses to Construct a Capability Maturity Model for Business Intelligence." HICSS, 2012.
Mettler, T., P. Rohner and R. Winter. "Towards a Classification of Maturity Models in Information Systems." Management of the Interconnected World 2010, pp 333-340, 2010.
Rosemann, M., & De Bruin, T. Towards a business process management maturity model. In ECIS 2005 proceedings of the thirteenth European conference on information systems (pp. 1-12). Verlag and the London School of Economics, 2005.
van Steenbergen, M., Bos, R., Brinkkemper, S., van de Weerd, I., & Bekkers, W. Improving IS functions step by step: the use of focus area maturity models. Scandinavian Journal of Information Systems, 25(2), 2, 2013.
De Bruin, T., Rosemann, M., Freeze, R., & Kaulkarni, U. Understanding the main phases of developing a maturity assessment model. In Australasian conference on information systems (ACIS) (pp. 8-19). Australasian Chapter of the Association for Information Systems. 2005.
Becker, J., Knackstedt, R., & Pöppelbuß, J. Developing maturity models for IT management: A procedure model and its application. Business & information systems engineering, 1, 213-222, 2009.
Solli-Sæther, H., & Gottschalk, P. The modeling process for stage models. Journal of Organizational Computing and Electronic Commerce, 20(3), 279-293, 2010.
Council, S. C. Supply chain operations reference model (SCOR). Overview Version, 12, 2017.
Asdecker, B., & Felch, V. Development of an Industry 4.0 maturity model for the delivery process in supply chains. Journal of Modelling in Management, 13(4), 840-883, 2018.
Frederico, G. F., Garza-Reyes, J. A., Anosike, A., & Kumar, V. Supply Chain 4.0: concepts, maturity and research agenda. Supply Chain Management: An International Journal, 25(2), 262-282., 2020.
McCormack, K., Bronzo Ladeira, M., & Paulo Valadares de Oliveira, M. Supply chain maturity and performance in Brazil. Supply Chain Management: An International Journal, 13(4), 272-282, 2008.
Weerabahu, W. S. K., Samaranayake, P., Nakandala, D., & Hurriyet, H. Digital supply chain research trends: a systematic review and a maturity model for adoption. Benchmarking: An International Journal, 30(9), 3040-3066, 2023.
PLN Nusantara Power, Perdir 0012.P/019/DIR/2023 Peraturan Pelaksana Penilaian Kontrak Kinerja, 2023
Kurniya, M.A, Pengembangan Model Maturitas Learning Organization pada Industri Logistik Last Mile, Magister Thesis, Faculty of Industrial Technology., Bandung Institute of Technology., Bandung, 2022.
Hüner, K. M., Ofner, M., & Otto, B. Towards a maturity model for corporate data quality management. In Proceedings of the 2009 ACM symposium on Applied Computing (pp. 231-238), 2009.
Hellweg, F., Janhofer, D., & Hellingrath, B. Towards a maturity model for digital supply chains. Logistics Research, 16(1), 1-35, 2023.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 ITB Graduate School Conference
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
