Development of a Sustainability Assessment Model for Transmission Unit Using Business Processes Indicator
Keywords:
sustainability, transmission, indicator, Business ProcessAbstract
The growing global emphasis on sustainability has emerged as a critical concern across various sectors, including the power and utility industries. As a state-owned enterprise in the electricity sector, PT PLN (Persero) has articulated its strategic sustainability policies in the Corporate Long-Term Plan (Rencana Jangka Panjang Perusahaan or RJPP) and the Board of Directors’ Regulations (Peraturan Direksi or PERDIR) on sustainable business strategies. PT PLN (Persero) also has adopted the Global Reporting Index (GRI) as an objective framework for assessing sustainability performance, which is currently implemented at the corporate level. However, technical guidelines for implementing sustainability as a derivative of these policies remain incomplete, and a sustainability assessment mechanism has not yet been established by the corporation for the transmission unit. Furthermore, PT PLN (Persero) currently conducts performance evaluations only at the strategic and tactical levels, leaving performance assessment frameworks at the process level undefined. Therefore, it is necessary to identify relevant business process indicators aligned with sustainability activities in transmission unit. This study proposes a model and framework for developing business process indicators to assess performance at the operational level. The proposed assessment framework aims to address sustainability issues and challenges faced by the transmission unit, encompassing economic, environmental, social, and governance aspects. The final model resulting from this research is designed to be integrated into the existing performance evaluation framework, forming a component of the Kontrak Manajemen for the transmission unit.
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