Post-Pandemic Resort Hotel Principles
Keywords:
change, hotel industry, post-pandemic, COVID-19, adaptiveAbstract
The hospitality industry is one of the sectors of the tourism industry that is impacted by the COVID-19 pandemic. Based on the Tourism Trends Book issued by the Ministry of Tourism and Creative Economy of the Republic of Indonesia, the pandemic that has occurred has changed the tourism landscape that has been built into a new business landscape which is then referred to as the "Megashift Industry". This major change occurred on three different scales, namely mega (change), macro (customers), and micro (competition). Several changes after the COVID-19 pandemic forced the hotel business to adapt to the current situation. This is what then realized the importance of applying postpandemic hotel principles so that visiting guests can still feel the experience and feel comfortable when visiting the hotel. The method used in this research is a data collection method in the form of a literature study and data analysis method. Through this research, several principles regarding post-pandemic hotels can be obtained, both related to hotel management systems and principles related to hotel building design. So that after the pandemic, existing hotels can better adapt to the possibilities that occur in the future.
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