Collaboration Design Between the Warehouse of Unit Pelaksana Pelayanan Pelanggan (UP3) and Unit Pelayanan Pelanggan (ULP) Using Agent-Based Modeling for Service Level Improvement and Cost Efficiency at PT PLN (Persero) Unit Induk Distribusi Jawa Barat
Keywords:
Simulation, Collaboration, Agent-Based Modeling, Aplikasi Gudang Online, Warehouse Management SystemAbstract
PT PLN (Persero) has implemented the Aplikasi Gudang Online (AGO) as part of its digital strategy to enhance warehouse management efficiency. Despite this, issues such as delayed material distribution, inventory mismatches, and data inaccuracy still persist. This study aims to evaluate and optimize the current warehouse system using an Agent-Based Modeling (ABM) approach via NetLogo. The model simulates interactions among producers, regional warehouses (UP3), and local warehouses (ULP) as agents within the distribution network for kWh Meter materials in the West Java region. Performance evaluation focuses on inventory levels, backlog quantities, and logistics cost efficiency. The outcome of this research is expected to produce a decision-support evaluation instrument for PT PLN (Persero), enabling more effective management of digital warehouse systems. Additionally, the study offers insights to improve real-time material distribution accuracy and system responsiveness, aligning with the corporation’s operational needs.
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