Exploration and Analysis of Resilience Engineering Factors in Electricity Distribution Organization
Keywords:
Resilience Engineering, Safety-II, Zero AccidentAbstract
The electricity distribution sector is known for its high risk and complex sociotechnical system. PT PLN (Persero), electricity company in Indonesia, reported that 75% of work-related accidents happened in its distribution sector. It can be reasonably assumed that the safety-I approach is incapable of reducing the number of accidents. Resilience engineering (RE) then emerged as a part of a
modern approach called safety-II in occupational health and safety management. This study aims to explore RE dimensions that affect resilience potential in the distribution sector of PT PLN (Persero) and determine critical area that need improvement for achieving zero accident. Questionnaire of 100 technical service officers in Unit Induk Distribusi Jakarta Raya were collected and analyzed using
principal component analysis (PCA) and importance-performance analysis (IPA). This study makes scientific contribution by generating seven novel dimensions of RE specifically tailored to the electricity distribution organization. These dimensions (% variance) are risk management (30,51%), collaborative culture (12,42%), safety commitment (6,28%), adaptive decision-making (5,71%),
incident readiness (4,49%), continuous learning (4,00%), and personnel competency (3,89%) with total of 67,29% variance explained. After being classified in the IPA matrix, it was identified that priorities on personnel competency, collaborative culture, and continuous learning should be placed to enhance resilience potential.
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